Legal
Josephine Agency LLC ("we," "us," or "our") operates josephineagency.co. This Privacy Policy describes what information we collect, how we use it, and your rights regarding that information. By using this Site or submitting an inquiry, you agree to this Privacy Policy.
We collect information you provide directly through our consultation request form, which may include:
We do not collect any information automatically beyond standard web hosting logs (IP address, browser type, pages visited, time and date of visit). We do not use cookies for tracking or advertising purposes.
We use the information you provide solely to:
We do not use your information for automated marketing, profiling, or sale to third parties.
Information submitted through our consultation form is transmitted securely and stored in Close CRM, a customer relationship management platform operated by Close.io (now Close). Close CRM is used exclusively for managing client relationships and follow-up communications within Josephine Agency. Their privacy practices are described at close.com/privacy.
Our website is hosted by Netlify. Standard hosting logs (IP address, request details) may be retained by Netlify per their standard data practices.
If you opted in to receive text messages by checking the consent box on our form, we may send you automated transactional messages related to your consultation — such as appointment confirmations, follow-up communications, and case status updates.
Your SMS consent is recorded separately from your inquiry submission and is not a condition of receiving our services.
To opt out of text messages at any time: Reply STOP to any message. You will receive one final confirmation and will be removed from all future messaging. For assistance: Reply HELP or email ashleybakersfg@gmail.com.
Your mobile number will not be shared with third parties for their marketing purposes. Message and data rates may apply depending on your carrier plan.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:
We take reasonable steps to protect the information you submit, including encrypted transmission (HTTPS) and access-controlled storage within Close CRM. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may contact us at any time to:
To exercise any of these rights, contact us at ashleybakersfg@gmail.com.
This Site is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this Site, please contact us and we will promptly delete it.
This Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We reserve the right to update this Privacy Policy at any time. Changes will be reflected in the effective date above. Your continued use of the Site after any update constitutes acceptance of the revised policy.
Questions about this Privacy Policy or your personal information may be directed to:
Josephine Agency LLC · Ashley Baker, Licensed Field Underwriter · NPN #21436386
ashleybakersfg@gmail.com